Terms & Conditions

Welcome to the website of Hugies Pharmacy , a limited liability company registered in Nigeria. Our business is based in Nigeria and our registered Head office is at 39, Bola Tinubu Road, Igbogbo, Ikorodu, Lagos, Nigeria. We are licensed by the Pharmacists’ Council of Nigeria to engage in the sales and distribution of all types of pharmaceutical products.

We may change these terms and conditions from time to time without prior notice to you. This website is managed, owned and operated by Hugies Pharmacy Limited. For the purpose of this website, “we”, “us” and “our” all refer to Hugies Pharmacy Limited while “the user” and “you” refers to anyone who is making use of this website.

Hugies Pharmacy reserves the right to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes. Kindly review the Terms and Conditions listed below diligently prior to using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification.

Use of the Website

These terms and conditions apply to your use of our website at www.Hugiespharmacy.com (this site) and every order you make. You confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and non-exclusive license to use this site, in accordance with the Terms and Conditions of Use, for such things as: shopping for personal items sold on the site, gathering prior information regarding our products and making purchases. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. These Terms and Conditions of use specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights. This list is non-exhaustive and similar actions are also strictly prohibited. Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise. Every user of this site is solely responsible for keeping passwords and other account identifiers safe and secure. You agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification prior to making a purchase. These Terms and Conditions of Sale fully govern the sale of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

The site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the order process you agree to receive promotional emails and SMS from the Site. We understand that legal documents such as these can be difficult to understand. For that reason, we have worked with plain English campaign to make sure these terms and conditions are easy to understand.

User Account

You are the sole authorized user of any account you create with Hugies Pharmacy and you are solely responsible for all activities that occur under your account.

You are to take responsibility for maintaining your confidentiality of your account name that you created including any password associated with such account. You are expected to immediately notify us of any suspected unauthorized use of your account and/or password.

By providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that Hugies Pharmacy may deem fit to send you. At any point, you may request us to discontinue sending you such information.

You are expected to inform us immediately of any changes to the information that you provided at the point of registration by updating your personal details.

Hugies Pharmacy may discretionally suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.

User’s submissions

Kindly note that anything that you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, “Submissions”) will become our sole and exclusive property and shall not be returned to you.

Furthermore, to the rights applicable to any submission, when you post comments or reviews to the site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. Upon placing order on the website, you shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any submissions. We may, but shall not be obligated to, remove or edit any submissions. By completing an order, you agree to receive emails and/or SMS associated with finalizing your order, which may contain relevant offers from third parties or promotional emails or SMS from Hugies Pharmacy Limited. If you would like us to remove your personal information from our data base, please call customer service.

Information available on the website

By accessing the website, you accept that the information contained in this website is provided as is, where is, is intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a warranty or a guarantee.

Hugies Pharmacy shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our website.

Accessibility to the website

Hugies Pharmacy Limited will ensure accessibility to the website at all times, however we make no representation of that nature and reserves the right to terminate the website at any time and without notice. You accept that service interruption may occur in order to allow for website improvements, scheduled maintenance or may also be due to outside factors beyond our control.

Returning of items

Hugies Pharmacy Limited will try to ship quality and actual items to you based on your order, though products images may vary in terms of image quality and package design. All sales from this website are final sales. You cannot return the items successfully delivered to you.

Other Websites

Hugies Pharmacy may add links to third party websites at any time without prior notice to you. Any links on this site to other websites are provided for your interest only. We have no control over these sites and so we have no responsibility or liability for their content. The links do not imply that we approve or agree with the content of any linked site. However, the existence of a link to another website should not be considered as an affiliation or a partnership with a third party or viewed as an endorsement of a particular website unless explicitly stated otherwise. In the event the user follows a link to another website, he or she does so at his or her own risk.

Intellectual Properties

Hugies Pharmacy Limited owns the copyright of all designs, text, graphics and formatting on this site. You can only copy or print parts of this site only for your own personal, non-commercial use. Any unauthorized use of the material and content of this website is strictly prohibited. All brand names, product names, service names, titles and copyrights used on this site belong to their respective holders. We do not grant you permission to use them.

Protection of Data

Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our site. Hugies Pharmacy stores the address and might use it for commercial purposes

Indemnity

The website user agree to indemnify and hold us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms of Use and User Agreement.

Applicable Law and Jurisdiction

These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

Arbitration

Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

Termination

Furthermore to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions of Use or revoke any or all of your rights granted under the Terms and Conditions of Use. Upon any termination of this Agreement, you shall immediately cease all access to and use of the site. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the site shall not be liable to you or to any other person as a result of any such suspension or termination.

If you are dissatisfied with the site or with any terms, conditions, rules, policies, guidelines, or practices of Hugies pharmacy Limited in operating the site, your sole and exclusive remedy is to discontinue using the Site.

Severability

If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.

Other Provisions

The user agrees that all agreements, notices, disclosures and other communications that we provide to the user electronically satisfy any legal requirement.

We reserve the right to transfer, assign or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.

Formation of Contract

The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product. Before your order is confirmed, you may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order. Please note that there are cases when an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any given time.

Accepting of Electronic Documents

The user agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement rather that such communications be in writing.

Orders and Payment

Hugies Pharmacy Limited may accept or refuse any order without giving a reason. Our confirmation email only confirms that we have received your order. However, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. There is no contract between you and us until we send you an invoice. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged.

We will usually take your payment before we dispatch the goods. If your payment is rejected or returned for any reason, you must immediately make the payment by another method. All offers on this site only apply while stocks last. Items that have a best before date will be delivered with a minimum of three months. If you are stocking up order that will last longer than 3-months, please contact our customer service team.

Delivery

www.Hugiespharmacy.com is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Site. However, delays are occasionally inevitable due to unforeseen factors. We shall be under no liability in wholly or partly for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence. The minimum order on this website is N2000.

Voucher Codes

Where you have been issued promotional vouchers, you can only use one voucher code per order. We reserve the right to cancel or withdraw our voucher codes at any time.

Marketing and promotions

Multi-buy promotions
For multi-buy offers (for example, ‘buy one get one free’ and ‘3 for 2’) the free or discounted item will be whichever item is the cheapest. All promotional offers will have specific terms and conditions and all offers apply only while stock is available, and we can end an offer early if we sell out of the relevant items before the date the offer was due to end. From time to time we may decide to limit the amount of any particular product that you can buy. If we do, we will make this clear when you go to ‘checkout’.

Indemnity

The user agree to indemnify us, our affiliates, officers, directors, agents and/or employees, as the case may be, free from any claim or demand, including reasonable legal fees, related to your breach of these Terms and Conditions of Sale.

Applicable Law and Jurisdiction

These Terms and Conditions of Sale shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.

Notice of Copyright Infringement

In case, you have any complaints with respect to the infringement of your copyright, kindly write to the following address: Hugies Pharmacy Limited 39, Bola Tinubu Road, Ikorodu, Lagos. Where you believe that your intellectual property has been infringed upon on our website, please notify us by email it to (insert physical address and email address for copyright complaints). We expeditiously respond to all concerns regarding copyright infringements. Please note that this procedure is exclusively for notifying Hugies Pharmacy Limited that your copyrighted material has been infringed.

Your privacy

Your privacy is important to us. Please see our privacy policy for details of what information we collect and how we will use and protect it. We will process your personal information in line with our privacy policy. We may check your identity and credit rating with any third-party providers of information.